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Tips to Finding a Good Garage Door Repair Service
2. Do You Own Due Diligence
Do a background check on the service providers you are considering. Make sure they are who they say they are, and they can deliver on their promise. First, find out where they are physically located. Any garage repair service worth its salt will have its physical address available on the internet. Make sure the address is real. Google maps and Google Street view are great tools to confirm this. Some unscrupulous companies use fake numbers and addresses so they cannot be found in case of complaints. Visit the website of the service provider. Look the list of services they provide and any testimonials available. Search the company on Google to see if any horror stories come up. Look for customer reviews that might not have been on their website. Once you do this, you will have a clear picture of whether the service provider is legit or not.
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3. Get a Recommendation
Ask someone who has used a garage door repair service for a recommendation. It could be a family member, co-worker or even neighbor. These people have had the first-hand experience of what service providers have to offer. They could give you a glowing recommendation of a company you should consider. They can also point out service providers you should avoid. Aside from first-hand experience, a referral is usually unbiased. The people you ask have no interest in your repaired garage door other than helping you out. They are not getting paid to sell you anything. They also do not want to wreck your relationship by giving you a bad recommendation. This means that their recommendations are honest.
4. Look Out For Red Flags
There are always those little things you should look out for that tell you to think twice about a service provider, especially in the garage door repair business. First, be wary of too much advertising. Do not get it wrong, advertising is important in any industry. However, advertising costs a lot of money. All that advertising money has to come back somehow. The service might be expensive.
Think twice about service providers that have more than one company name. Look at the advertisements, service phone lines, and websites. If different names keep coming up, then it is likely that the service provider is hiding from something. Maybe it is an unhappy customer or trying to hide a bad reputation. Be careful either way. Trust your gut instincts. If you do not like the technicians working for the company or something feels off, be alert. Get another service provider you can feel at ease with.
5. Get Testimonials
Ask the service provider to put you in touch with some of their past customers. Call them up and find out what their experience was like. Ask for more than one customer contact. They might even give you tips on how to make the most of the services being provided.
Alternatively, you could skip all these steps and simply get in touch with us. With more than 25 years of service under our belt, you know you can trust us. You do not even have to take our word for it. Do your due diligence and see if you do not want to give us a call.
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